Milbis & Eid L.L.C (“Hype Creative Studio”)
Privacy Policy

Last Updated: 1 October 2025

1. Introduction

Hype Creative Studio (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://hype-cs.com/ or engage with us through any of our digital platforms, applications, or services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. Definition of Personal Data

“Personal Data” means any information that identifies, relates to, or could reasonably be linked to an individual. This includes, but is not limited to, your name, contact details, company name, email address, phone number, IP address, and device identifiers.

This definition aligns with applicable privacy laws, including the Jordanian Data Protection framework, EU GDPR, and UAE PDPL, to the extent applicable.

3. Information We Collect

We may collect information through:

a. Information You Provide Directly

When you contact us, subscribe to newsletters, request services, or complete forms, you may provide:

  • Name, email address, phone number, and company details.
  • Preferences, feedback, or communication records.

b. Information Collected Automatically

Through cookies and similar technologies, we may collect:

  • IP address, browser type, operating system, pages visited, and time/date of access.
  • Device identifiers, referral sources, and general website analytics.

c. Cookies and Tracking Technologies

We use cookies (including necessary, functional, and analytical cookies) to:

  • Enable essential website operations.
  • Understand usage patterns and improve functionality.
  • Customize content and advertising (where legally permitted).

You can manage or disable cookies via your browser settings.

4. How We Use Your Information

We use your Personal Data to:

  • Provide and improve our website and services.
  • Respond to inquiries and manage client relationships.
  • Process transactions, maintain records, and comply with legal obligations.
  • Analyze user behavior and enhance website performance.
  • Send marketing or promotional materials (only if you have opted in).
  • Detect, prevent, and address technical or security issues.

5. Lawful Basis for Processing

We process your Personal Data based on:

  • Consent: when you opt in to receive marketing or communications.
  • Contract: to fulfill service requests or agreements.
  • Legal obligation: when required by law or regulation.
  • Legitimate interests: to operate, secure, and improve our business and services, provided such interests are not overridden by your rights.

6. Sharing and Disclosure of Personal Data

We do not sell Personal Data. However, we may share it with:

  • Service Providers: IT, hosting, analytics, and marketing partners bound by confidentiality.
  • Affiliates: other Hype Creative Studio entities for internal business management.
  • Legal Authorities: when required to comply with applicable laws or protect our rights.
  • Business Successors: in case of a merger, restructuring, or sale of assets.

All third parties are required to maintain security and confidentiality consistent with applicable laws.

7. International Data Transfers

Your Personal Data may be processed in countries where our servers, partners, or service providers are located (including but not limited to Jordan, KSA, and  the UAE).

We take appropriate measures to ensure such transfers comply with data protection laws and that your data remains adequately protected.

8. Data Retention

We retain Personal Data only for as long as necessary to:

  • Fulfill the purposes described in this Policy.
  • Comply with legal, tax, or regulatory obligations.
  • Resolve disputes and enforce agreements.

Retention criteria include the nature of data, potential legal claims, and statutory obligations. Once data is no longer required, it is securely deleted or anonymized.

9. Data Security

We maintain appropriate technical and organizational safeguards to protect your Personal Data against loss, misuse, unauthorized access, disclosure, or destruction.

Despite our efforts, no online transmission is entirely secure, and users should exercise caution when sharing information electronically.

10. Your Rights

Subject to local laws, you may:

  • Request access to or a copy of your data.
  • Request correction or deletion.
  • Withdraw consent at any time (for marketing or processing based on consent).
  • Object to processing or request restriction.
  • Request data portability (where applicable).

To exercise these rights, contact us at info@hype-cs.com or call +962 7 7871 8786.

11. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal information from minors. If such data is found, it will be deleted immediately.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices, security, or content of those external sites.

13. Do Not Track (DNT)

We currently do not respond to Do Not Track signals. However, you can disable cookies or tracking technologies in your browser settings.

14. Updates to This Policy

We may revise this Policy periodically to reflect changes in legal requirements or our data practices. The latest version will always be available on our website with the updated effective date.

15. Contact Information

If you have any questions or complaints about this Privacy Policy or wish to exercise your rights, you may contact us at:

Hype Creative Studio

Email: info@hype-cs.com

Phone: +962 7 7871 8786

Address: [Insert Full Company Address – Amman, Jordan]


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